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| Business Know-How Newsletter |
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| In This Issue: | ||||||||
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| Are Your Labor Posters Out of Date? |
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 Fifteen states have recently made changes to their required labor postings. If you don't have current labor postings displayed, you could be subject to fines from government agencies. Check our update list to see if your posters are up to date, and if they're not, order them here. | ||||||||
| Top 10 Things Customers Don't Want to Hear | ||||||||
 Think about what you say when talking with current and potential customers. What are you saying that offends buyers? Here are ten of the most common language blunders and suggestions for what to say instead. | ||||||||
| Why Your Customers Are Your Best Salespeople | ||||||||
 If you think your customers exist solely to "buy your stuff," you're missing a huge part of the picture. Bill Lee, author of The Hidden Wealth of Customers, says your customers are uniquely equipped to influence your product development, sing your praises, and even close sales for you. He describes seven things they can do better than you. | ||||||||
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